ROLES & RESPONSIBILITES

The Project Leader will play a crucial role in ensuring the success of our projects by creating an outstanding experience for our clients and our team members. The ideal candidate will be a natural leader with excellent communication skills. This role is not about designing our projects, but rather helping us design the best experience for all people involved. The key responsibilities include:

• Serve as the primary point of contact for clients, ensuring their needs are met, and their expectations are exceeded throughout the project lifecycle.
• Foster a positive and collaborative team environment, promoting open communication, teamwork, and knowledge sharing.
• Long-term planning and scheduling (weeks to months in advance) in order to remain on schedule.
• Develop and maintain schedules for individual projects and coordinate with Directors and Project Managers.
• Communicate design needs by recording and delivering meeting minutes to team members.
• Identify and mitigate project risks and issues, and escalate as needed to ensure timely resolution.
• Provide regular project updates to the team, including status reports, presentations, and other communication materials as needed.
• Continuously seek opportunities for process improvement and efficiency gains to enhance project delivery.
• Perform regular budget reviews by phase with the client.
• Monitor firm budget and forecast, including project profitability reports and hourly budget reports.
• Approve project billing according to phase completion and percent completion.
• Alongside a Partner, lead some initial meetings with potential clients using the studio’s pre-made presentations & curated meeting formats.